The Royals shouldn’t bother making promises to fans, as they seem to be pathologically incapable of keeping them.
The big problem in this department cropped up before the season even
began. They’d set a date for the start of All Star Game ticket sales.
The date would come and go with no announcement. They’d set another
deadline. And again fail to meet it. With the franchise’s staff
limitations, I can see how it might take awhile to make sure The Sports
Authority has all the seats it wants before opening sales to the rest of
us. But why is it so hard to make a realistic estimate of the time
required? Even if they’d said nothing at all until they were actually
ready to start taking orders, that would still have been better than
sending us on daily scrambles to the mailbox waiting for word they knew
wasn’t coming.
Another example: as a bonus for season ticket holders, they offered us a
free scoreboard greeting. Do I even have to say that the birthday
message I turned in for Amy didn’t show up? Again, if they never offered
the freebie to begin with, I wouldn’t have expected it. But once a
promise is made, it needs to be kept.
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